Anyone know what is going on there? They have been closed since the start of the pandemic (both sales and service) - that I understand, but yesterday and today, they were clearing all the cars from the lot. Their website just mentions temporarily closing due to the virus (dated back in mid-March), and their facebook doesn't have a post since mid Feb.
I tried calling and e-mailing last week but could not get through to anyone. Ended up having to return my lease at the Hyundai in Denville.
That place is a dump. I’ll never lease or buy a car from them again. Hope they close for good.
Nice play E V V
They are closed for good, they knew they were closing before this whole virus came about.
Hyundai sales were down across the country even before the virus. Multiple owners in that location could not make it work. Most likely out of business.
Good riddance. Junk cars and most likely wouldn't stand a chance with a Honda dealer 50 yards away.
From what is posted here, not exactly a step up. How many managements has that Honda had? But wait.....there's more (and it seems good!)
Not looking hard, but in 2014: https://nj.gov/oag/newsreleases14/pr20140714a.html
That said, everyone deserves a second, or third chance, and HH seems to have stepped up to the line: https://www.bbb.org/us/nj/hackettstown/profile/new-car-dealers/honda-of-hackettstown-0221-90171676/complaints That's for the last 3 years.
And: while Yelp gives them 3 out of 5 with 65 reviews: with over 500 reviews, they get 4.8-4.9's from https://www.cars.com/dealers/2254736/honda-of-hackettstown/ and https://www.dealerrater.com/dealer/Honda-of-Hackettstown-review-42549/
I will say someone there seems to have been able to reset the clock on these which, IMO, is fair. Good job and continued good luck.
I'm not impressed with the service department at Honda. Not going into details but when you get that kind of lousy service it turns you off to the entire brand.
I'm confused.....errrr, are we on Hyundai? or Honda? ..... or are they the same or both of the original one as stated previously and as the O riginal P ost?
Honda is a Japanese-based company. Hyundai is a Korean-based company. Not the same, other than the "H" on their cars.
I bought my Hyundai in Flemington before I moved to Hackettstown and whenever I need it serviced, I take the 1+ hour drive down there because the Hackettstown dealership is such a joke. Even the staff in Flemington said they got a lot of complaints about Hackettstown's dealership. Glad to see it gone.
dodge I am not impressed with dealer service in general. Among Toyota and Honda I am pleased with 50% of their dealers. IMHO, if you do shoddy work and try to really rip people off may you go out of business. Who needs to pay for being abused?
I do the same for my Suby's…..but they start with an S :>)
For my Honda, I still get the H out of H-town and go to Sussex. That might change if the reviews stay positive.
Overpriced garbage...GARBAGE. You can spend the same and get a Subaru or Toyota
My Honda has been far less costly to maintain than my Suby; just speaking basic, not repairs. They caught up to Inexpensive and Built to Say that Way.
And another rate able bites the dust. Can’t wait to see what our taxes will be after this mess.
Won't do a thing to H'town since that's Washington Twsp, maybe they'll have to write more tickets on 46.
As I understand it Hackettstown Hyundai never owned the properties that included the diner, the old midas, and graybar. They always did the bare minimum in repairs to the buildings. They were purchased by Comfort Auto Group fairly recently (which is based in Brooklyn). That group also owns Newton Kia. The service manager at HH is a nice guy... He used to be the service manager at the Honda Dealer when it first opened.
I just received this email today from This Hyundai dealership... hmmmmm????
“It has now been 18 months since your purchase, and it is time for your regularly scheduled maintenance. Please call our Service Department at (908) 850-0050 to schedule an appointment for your Santa Fe.
Or if you prefer, you can simply click https://www.route46hyundai.com/service/service-scheduler.htm to schedule a service appointment online. Please click https://www.route46hyundai.com/promotions/service/index.htm to see any current service specials we may be offering.
We look forward to seeing you soon.”
Your Friends at RT 46 Hyundai
RT 46 Hyundai
40 US Highway 46
Hackettstown, NJ 07840
Ughhhh so am I going To keep getting these auto generated emails even though it’s closed?? Must flag it then
That is almost word for word as the note posted on the door at the dealer. I just happened to meet someone there in the parking lot yesterday and read the note. There were two men with clipboards walking around outside pointing at the building in a very official manner. LOL For once I couldn't care less and didn't bother to ask what the deal was. I gather time will tell.
My 2017 Hyundai is still under warrenty. Does anyone know If I go anywhere but a Hyundai dealer for say an oil change will it void my warrenty??
According to a post on the hackettstown Facebook group, they are currently involved in a law suit. All dealerships owned by the owner are closed permanently.
You can change your own oil, do your own repairs- none of that (done correctly) voids a warranty, and if the dealer tell you that is does, they are lying.
Marjon - going to an independent mechanic will not void your warranty unless Hyundai can prove that mechanic acted negligently. That goes for oil changes and more intricate work. As a general rule, you should make sure the mechanic is ASE certified, but nothing stopping you from doing your own oil changes (or other work for that matter). Just make sure you save your receipts so you can prove oil changes actually happened.
What happened in the lawsuit that the owner would close all his Hyundai dealerships?
Anyone know who to call about the service plan I purchased a year ago when I bought my new car? It doesn’t transfer and the company gave me a number to call which no one answered just a generic voice mail that doesn’t even say to leave a message. I did but am not holding my breath to get a call back. Just seeing if anyone else had something similar. I’m beyond upset.
I purchased it through the dealership but it’s a different company. But it doesn’t transfer and it was for 4 years of maintenance and 10 years extended service plan. (Of course this is the 1st time I said yes to the plan- stupid me) and I only got 16 months of it
Dealership takes auto lease buyout money and vanishes, leaving driver in collections, customer says
@Beyond PO'ed: what's the name of the 3rd party company? Sounds like you are suggesting they went out of business also as same time as dealership? A dealership owned company?
@OntheEdge: no the 3rd party did not go out of business. I contacted them and they gave the name of the person I need to contact that “owned” (Not sure if owned but the contact person) to get it resolved. But that person isn’t answering the phone and the message is just that you dialed then the phone number. Then it beeps. I have left messages and called numerous times.
@Lampost: thanks for the article I will read it now.
Same issue with Maint plan happened to us - we are pursuing Comfort Group (Owner of dealerships), NJ Attorney General, and likely a small claims court case, but need to find names and contact info for those to sue.
No Luck... I have tried all numbers and email address and nothing. The company that the maintenance plan is with DOWC also can't get in touch with them... they are frustrated just like us and is looking into pursuing legal actions against them.
Hope you collect something decent by the time you do which will probably be a pittance in 2025.
Your lawyer fees will probably be more than you collect.
Interesting they got a PPP loan in June
Then filed for bankruptcy in July https://www.pacermonitor.com/public/case/35498493/Comfort_Auto_Group_NY_LLC
1 week ago
OMG? Why so surprised?
a corporation ripped you off? That's more American than Apple Pie and Chevrolet combined.
It sounds like they took the money and disappeared. Think some lease holders paid off the lease and they ran with that too leaving the lease holder still owing the lease.
Holy Solyndra Batman, wonder how much PPP fraud went down.
Multiple people filling out the propublica form to report will get more propublica attention.
According to the GAO report, some of the fraud may be do to small business owners not understanding the rules. While ignorance of the law is no excuse, IMO, in this case, it certainly can be mitigating. After all, it is a pandemic and everyone had points where survival was the prime motivator.
Doubtful in the case of Hackettstown Hyundai.
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