Liberty discount fuel
does anyone use them? have been a customer for over a decade with no issues, but wondering if anyone has heard of any current issues with liberty. placed an order 12/27, was given 1/4 delivery date, but wasn't delivered due to road conditions. then given 1/5 delivery date, told @ 4:30 pm they were still delivering, and yes I was on the schedule. needless to say still haven't received delivery. left v/m on their line 7:30 today. just wondering if something is going on with the company. no updates on their web site either.
I have used liberty for years and have never had issues with them. They could just be backed up with the weather and trying to catch up. Is there an emergency number that you can call?
If you are looking for other companies, I've heard that Fuel Rite out of Blairstown is very good as well.
i received oil from liberty last week and was for 150 gallon and the delivery guy put a 131in tank and trying to charge me 30.00 more he said he couldnt put any more oil in. that was lie. i only had 112 gallon to start. 275 tank. two phone calls and tell me il will have call you back after talking to driver. i guess the driver is missing.
I have used Liberty several times without incident.
whahu - A 275 gallon tank will not get filled to 275, they need to leave room. They can only charge you for the 131, unless they have a 150 gallon minimum.
calico696 im sorry he had 35 gallons to fill it.he only needed 20 gallon to make 150. we measure before and after.
I us HACKETTSTOWN OIL and have for several years. Nice people to deal with.
I order thru the computer and get a discount. Remember to get the "gel" right now. This will prevent freezing of the tank. IMPORTANT !!
Be careful of some of these other "oil delivers".
A 275 gallon tank actually holds only 250 gallons of oil. There's a certain amount (10% of total capacity) of space left in the dome-shaped top for expansion and contraction as either normal heat or the sun possibly hitting it warms the oil on the inside, otherwise you'd possibly end up with an oil spill through the vent.
Every time I've run out before and put in an "emergency" 10 gal or so by hand-carrying and filling it from my two containers, the amount that was added to the tank never got above 250 gallons by the time I was able to fill it up. It always reflected whatever was left in the tank to hit 250. When empty once it only took 249.9 gal to fill it up, so I'm afraid you're calculating on a misconception. You should wait until your tank level is below 100 gal before calling for a fill up.
Used Liberty for years. Never a problem. If you miss the 150 minimum they usually let you slide on the $30 unless you've done it before.
We are scheduled for delivery tomorrow. Original schedule was for Friday or Saturday followed by an email from Liberty that delivery would be on Sunday. I'll post and let you know if it happens (I sure hope it does.)
My in laws use Liberty and they could not get oil this week because they are totally booked up.
Phil D. don't forget a oil tank never runs completely dry. it cannot pull all the oil from the bottom, the pickup is always spaced up This allows for settling of sludge and any other dirt and does not allow it to get into your burner.
they also told me that they would be delivering on sunday, let's hope. said a driver didn't show up last week (friday). at least that's what the person who answered the phone told me.
We have used Liberty for years with no issues, I placed an online order on Dec 31 received an email for delivery today, and they just delivered. When I spoke to the woman on Wed in the office she said that they were behind and that they were delivering on Sunday. I asked if I should place the order earlier and she told me it was just crazy busy and it would get better.
Darrin, best not to run the furnace while the tank is being filled because the dirt and sludge get stirred up and can enter the fuel line. If you can, shut the furnace off while the tank is being filled and give it some time for the dirt and sludge to settle back to the bottom when fill is complete before turning the furnace back on. The oil filter should catch most dirt that gets through however some can get to the nozzle clogging it requiring a service call.
I've had incidents with Liberty, honestly.
I called to ask when they were to deliver my oil, and they were EXTREMELY VAGUE about when they could deliver to our area.
They also said one thing one moment; and then checked with someone else and admitted that one of their trucks was DOWN...
So, I would not order from them again.
Hackettstown Oil is more local, and they have NEVER let me down!
Last year when we had that big snowstorm the last week in January, they STILL came out and delivered ( I could not believe they actually came out that day)..
So, switch over to them, you will not be sorry!
PS they also offer discounts for ordering over the net, and you get a discount as well
Plus a certain amount for a new customer :)
Hope this helps.
Addendum- addition to my last message, looked up coupon for you:
Oil was delivered today by Liberty as promised. We didn't know what time they would deliver, but it was about 9:15. We use both Hackettstown Oil and Liberty Oil and never had a problem with either. Our delivery today was 33cents less than Hackettstown Oil which resulted in an approximate savings for us of $118.00. When we ordered it was $252 per gallon.
melmel, did you get your delivery?
You're right, that's true also & I knew that but didn't wish to complicate matters any more than they already were, plus if I made it too long there's less chance of it being read, or at least read thoroughly. Essentially you have to eliminate the top & bottom curved slice off the "oval cylinder". I don't know if they were using a stick or something like we used when I'd have to measure the relative depth of the gas in the underground tanks at the one 7-11 I worked at in NC every morning (but on a smaller scale obviously), but unless it's precalibrated to eliminate those two parts (bottom sludge impurities settling area and the expansion area) it's going to be off.
One of the first FORTRAN programs I wrote in college dealt with being able to input stick reading with a given tank size and being able to semi-accurately judge the amount of gas in the underground tank so you could match the amount to the amount of gas sold the preceding 24 hours to make sure nobody was "gaming" the system by tampering with the mechanical pump's readout, etc. Real world application, based on life experience.
But then again the ambient temperature will throw things off to begin with as well. Yep, gets to be a real pain trying to figure out exactly how much is in there, so you can just hope you're close since you don't want a delayed delivery where you'd run out (especially when it's as cold as this, but then you also want to be in that sweet spot where the price is a bit cheaper.
I have two cans for going out and getting emergency oil if I do need it and can bleed the system, rather than stressing the motor by continuously resetting it until the air bleeds out.
Of course we both know that it's nice if you can turn the heat off as BC mentions when getting oil and I always do that if I run out and only put in 10 gal or so, but for others who don't know, 1/2-1 hour's usually good enough for that. Many times unless someone's home when the delivery is made you can't do that if it's really cold out, as it is now, so you have to rely on the filter catching whatever gunk may be in there and stirred up by the delivery.
Yep, I knew it would get too long if I went there and mentioned more;-)
I just called Liberty to ask when they would deliver oil, if I ordered today. They said next Tuesday 1/16. I called Hackettstown Oil and asked the same. They guaranteed delivery no later than this Friday 1/12. So I placed the order with Hackettstown Oil, even though their price is $0.19 more per gallon. I did use the $15 off coupon code though, so that negated some of the difference.
Yes BC I know, my post was on point with Phil's tank usable capacity post rather then that being a protection while filling.
Upon having this talk I thought or a great invention....and then realized it has already been made :-(
I think I will be buying something similar
Something a little less high tech for those not smart phone savey
They did show up Sunday. Now I have peace of mind. Will give them another chance but look elsewhere if this happens again.
I got it in the most recent Money Mailer. The code is MM15 for $15 off for existing customers and the code is NEW1 for $20 off for a new customer's first online order.
The $15 off code is good through 3/31/18.
That first one would be nice for the "Alexa", etc. folks that like to have everything "plugged in" via WiFi. It's just too bad it's for indoor use only for those who have an outside tank, like I do.
The second one is pretty cool, especially since each LED is supposed to be 1/10th of the tank's total capacity, so on a 275/250 usable tank if you call when you go from four lights to three, you should have approx. 75-100 gallons (hmm, error margin?) left in the tank & can be sure you're not too low while also making sure you'll be receiving the 150+ gallon price. The only issue would be for those not mechanically inclined (pipe wrench, Teflon tape, Phillips screwdriver). I've seen people really wreak some unbelievable havoc with even less than that!
I use these folks, who show Hackettstown and other towns in Warren County:
If you register at their website, you can get $50 off your first delivery and $25 off your second delivery, plus they give a discount if you refer a friend!
There was a couple of times (though not when the weather was exceptionally cold or snowy) when I placed an online order late at night and they delivered the next morning. They also don't place a reserve on your card, then deliver and try to then send through a completely new charge as one company did a few years back. They charge you for what you order, then if it takes 183 gallons to fill the tank rather than the 200 you ordered, they credit the appropriate amount back to your account. The other place called me & said the credit card was no good, which was because they essentially were double charging me. I told them to wait another day or two when the reserve had gone off & it would go through just fine, and it did. That's what I got for trying out somebody else. I've stuck with Bonded since then.
The odd thing is, when I checked Hackettstown Oil last year, I found that even though they expanded their delivery area to towns around me, they didn't list Hopatcong in their delivery area, so I couldn't even try them out, even if I'd wanted to.
Phil, the parts are so simple to install that anyone that owns a pipe wrench, or can properly identify a pipe wrench should have no problem....but with that being said, I know exactly what you are saying, and for those folks I would recommend buying it and having your boiler service guy install it when he is over cleaning you oil burner. I can't see it costing that much to pull out a plug and install this unit.
I just thought it would be real handy for those who do not have the ability to look at their tank as often as they should.
I will be purchasing the first one eventually, just because I like tech things like that. I have my whole home and security system/cameras on voice control through my Alexas, as well can control any lights etc. through alexa/my phone.
Stay away from Clickable Oil. COD only and they said can deliver tomorrow. Ok, that's great. Then comes back with late tomorrow OR Monday. Excuse me?? They are no cheaper then others, but said tomorrow. That's what sold me.
Forget it. Will go with local.
Just wanted to advise everyone that interestingly as a follow up to my comment above, my front lawn was damaged and run over last Sunday by a drive from Liberty.
I called them on Monday, and I still am getting the runaround .
I would like to state that when I advised the gentleman (if you could call him that) that he had run over my lawn and had come within ONE FOOT of my main water main...He promptly said: "Well, I do have a big truck_... OMG, are you kidding me?
So, think twice about this company.
Here is a picture of the incident. BTW... for those who need proof.
Did you have your water main marked out?..accidents do happen.. yards get messed up...cheap oil = cheap employees
I have been dealing with Liberty for years with no incident. I decided to try another company this morning to see if they were better and "yes" they were. I called for oil at 10 am this morning and they were there at 11 am.
I am going to highly recommend Oil Specialists to anyone looking for a good company.
I have been a long time Liberty Oil customer- and if your smart on how you manage your oil tank, and know to call in for a delivery well before your going to run out of oil, there will be no issues.
They deliver the oil, based upon my monitoring of the tank level and not letting it get too low, and I pay them money for oil delivered, usually less than the local competitors.
I know the level of my tank precisely and know how long 1/4 tank of oil will last vs being on empty will last. I know how much oil my furnace goes through when the temps are really cold and it is on more vs. when it is warmer outside. You need to be able to do that if your not going to be on an automatic delivery plan.
I don't understand what the issue is. If you wait to order oil when your tank is so low and there is a cold snap that this area that has not seen in nearly 40 years, wouldn't you expect demand, therefore delivery times to be stretched out to longer than normal?
And that picture of the water main, all I see is a snow covered area with tire tracks. Where is the water main? I would not be happy if they damaged my yard either, but I do not see a visible water main, if I don't see it, perhaps your driver didn't see it.
Plenty of other places to buy oil, but be responsible in your expectations and monitor your tank situation more closely and you will not have issues.
Didn't wait last minute. Was ordered over 1 week prior 2 delivery date. Liberty had issues with staff. Not possible 2 predict that.
hi, water main was marked
companies usually do not drive up 7-8 on other people's lawns, just to back up for another customer across the street!
this is Liberty being rude and insensitive.
and coming within 6 inches of a water main/meter is completely unacceptable!
simple respect (and lack of it here) is what we are dealing with...
I literally saw the driver come up and down on my property TWICE, not once!
We are at the end of the story, and with completely unacceptable behavior.
PS rhyme animal, it was not my delivery, silly, it was my NEIGHBOR'S OIL...
we use Hackettstown Oil..
I would expect that you fully read the entire post, before making any comments in the future.
maybe you would be willing to come clean up my property, sounds like a plan.
Oilheating Specialists in Great Meadows has best prices, and quick deliveries.
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