ATM ate card

I went to the Hackettstown M&T bank atm last night to withdraw some cash and the atm kept my card, something to the effect of I took too long with the transaction. My card is a Turbo Visa debit card. What should I do. Thanks

brock brock
Mar '18

Call and cancel ur card

Just saying
Mar '18

You might have to wait until the bank opens tomorrow to get it back.


Similar situation with Bank of America last Summer. They had issued the Debit Card. Since the bank was still open. I went inside to explain the situation. They wouldn’t open the ATM machine. They issued me a temporary card instead, which allowed me to finish my transaction. Took two weeks for a replacement card to arrive in the mail.

NJKID1010 NJKID1010
Mar '18

Sometimes an ATM will keep an expired card

Bug3
Mar '18

The card isn't expired. Guess I have to go to the bank tomorrow and try to get my card back. Luckily, I know the manager. Thanks all.

brock brock
Mar '18

Shouldn't you call 1-800-cancel my card, freeze my account? Hey, I was pulling quarters that people thought the car wash ate earlier....probably can't happen....but just saying safety first.

strangerdanger strangerdanger
Mar '18

Go to the bank they will give it back to you. It happened to us and they gave it back just bring your id.


Happened to my Wells Fargo card....called the 800 # to report it. Had to have a new card/#...they consider it "stolen/lost". It gets shredded in the ATM...they don't just open it and give it back...at least not at WF.

SS2cats SS2cats
Mar '18

When Skylands was my bank, I took my money but left the card in the ATM at the bank. I didn't realize it for several days. I immediately called them and was told they had it. But no one could tell me if it was turned in or if the machine sucked it back in. So (at least at that time) the Skylands ATM did not destroy the card. I was away at the time. They tried to notify me, but I was not home to get the message. Needless to say, I was very happy and relieved to know they had my card.

Parental Unit Parental Unit
Mar '18

Got it back today. Thanks.

brock brock
Mar '18

Back to the Top | View all Forum Topics
This topic has not been commented on in 3 years.
Commenting is no longer available.