Xfinity data caps coming soon...

Looks like 2021 is going to bring new data caps from xfinity. 1.2Tb, with overage fees. Overage fees currently are $10 for each 50Gb over the limit with a maximum of $100, or pay $30 more each month for unlimited.

The broadband space needs more competition. While I'm not a fan of additional government regulation, the whole exclusivity agreement thing with providers locks out competition and makes customers prisoners of tactics like these and needs oversight/control.

https://arstechnica.com/information-technology/2020/11/comcasts-data-cap-finally-goes-nationwide-in-expansion-to-12-more-states/

The_Bishop The_Bishop
November 24th

Get off the computer and tv..problem solved.. 1.2 tb .. how much data could a person need.. Go out do something once in a while..Sorry

Old Timer
November 24th

Then they need to implement an unlimited plan which has not been offered in NJ to date.

CraftBeerBob CraftBeerBob
November 24th

Old Timer- It may not be that simple. With the lockdown mania folks may have two adults working from home as well as children having virtual schooling. Add in "normal" usage and limits could be hit.

I do agree however- less screen time and more fresh air does a body and mind good!


Comcast used to have a cap of 500gig...not sure when it went away


Just a thought here but I am sure Comcast is losing money on people switching from cable TV to streaming services which are delivered via their broadband. Perhaps they are capping the data limits to make streaming services less affordable and bringing people back to cable?


JB400

That was my thought when I saw this too, that they didn't expect the large amount of people "cutting the cable", even though they list that in their packaging. I don't think they may be trying to "lure" people back as much as making the "cable cutting" alternative more to their benefit to make up for the losses by people dropping TV services through them.

Another thing to think about is that I got a popup notice from Norton security today when I got home that stated that it (my Norton protection) would no longer be available through Xfinity. I don't know if that means they're dropping free security protection too or are switching to McAfee or another program. It's really super that now that more things are being done from home as a necessity, they seem to be taking advantage of it, unless they have to do major equipment upgrades to their system in order to keep up with demand.


Unless of course if subscribe to the unlimited plan ( coming soon of course)

https://www.xfinity.com/learn/internet-service/data#e7d0f35e-2633-43bb-8248-d820d9ca6b59


Before you buy that 4k television.....

dodgebaaall dodgebaaall
November 25th

With this coming out I checked our data usage on their site. We stream through YouTube tv, netflix and prime. 2 adults working from home and 1 child virtual learning and we ranged between 600-800GB. With the cap at 1.2TB the average household should be fine.

Parentof2 Parentof2
November 25th

Silly question, how do you determine what you’re using now? I would love to get rid of my cable and only pay for internet. Afraid to cut the cord, lol.


You need to log into comcast website...lokk under internet


I will need to go unlimited. Average 6 months usage is 1400 MB of 1.4TB. Profile is 3 adults all working from home and 3 high school students remote learning, stream all must all television and 2 active gamers and 6 cell phones.

CraftBeerBob CraftBeerBob
November 26th

Norton is no longer included as on Jan 2021. You have to pay or rent a XFI router. You should have an email from Comcast about this. Via that email I bought a year for a dollar yesterday. Not sure if that deal is still valid though. Click the link in the email you got from them.

Sacks cousin
November 26th

CBB your calculations are off. 1400 MB is 1.4 GB not TB. 1400 GB would be 1.4 TB


Just another greedy cable company doing it's best to screw you over more. More fees. Additional revenue for doing absolutely nothing. It may be time for Hackettstown to build out their own municipal fiber internet. Internet is a utility, it's time to admit it.

GreedyComcast GreedyComcast
November 27th

Somewhat soon Broadband 5G will be available and that should make the Cable Company go the way of the newspaper. Goodbye cable company and coax cable LOL. They are going to have to reinvent themselves

Itiswhatitis
November 27th

Makes you question if Comcast took the majority of their users low average, and chose a cap right below that number just to force the 30.00 unlimited plan fee.
Nothing like paying 130.00 a month for internet.

I average 1.2 to 1.4TB a month. 2 Adults, 1 kid, mostly streaming.

Craftbeerlover Craftbeerlover
November 28th

GreedyComcast: Best Idea I've seen in a long time. Except I would say Warren and Sussex Counties should partner and build it out. It's been a major issue for Sussex county college, Thor Labs, Congressmen Gottheimer, among many others.

I'm afraid I'm one of the users who am high user - anywhere from 800GB to 2TB a month, but most of it it automated and late at night - server backups, file sync, etc.

Unlimited is $30 and overage is $10 for each $50....up to $100?!?!?!? What a rip off. That's straight up blackmail. There is no form of pond scum lower than comcast.
Buy unlimited or we'll f*** you the first time you go over.

AND they're raising rates? During a pandemic? There's really no floor these amoral pricks can't dig under.

Check out their profit margins. These folks make billions upon billions. Their profits have dropped slightly in 2020, so we're all getting punished for it.

alpha1beta alpha1beta
December 1st

I think the story pretty much says it all: CC has been trialing this in many states for years and obviously believe they can competitively get away with it against FIOS and others. Verizon Wireless been doing it as well.

There does not seem to be a technical reason and CC seems to be able to deal with congestion issues even during this period of much WAH, remote learning, and kids at home.

So, here it comes, and yes, it's all about money. These guys love tiered pricing and would even charge based on QoS if they could get away with it. Worked with corporate in the past and they even thought about rolling out phone service with good, better, best quality. Imagine that --- pay less for a scratchy call......

Bottom line: find a competitor or, as the story says: "It's a bit convoluted: customers who sign up for unlimited data in December or January will have the $30 unlimited-data charge waived until June, the Comcast spokesperson told Ars. People who sign up for unlimited data in February or March would be charged the extra $30 fee starting in April." At least that will buy you 6 months.

strangerdanger strangerdanger
December 1st

When I got my house, Optimum wasn't available here. A quick perusal of the Optimum web site sure looks like I get get their service now. Anyone use them, and how are they? Will be making an exploratory call to them tomorrow.

The_Bishop The_Bishop
December 1st

Bishop: I've seen parts of Hackettstown show up as available on optimum's site in the past. However, if you live within the town (not mailing address) borders, they don't have the franchise, and you're stuck with Comcast.

Route 46
December 2nd

This question is a little off topic but would anyone know if all the traffic on xfinity now is causing cable tv pixelation ? I have one tv that lately is having this issue, the other 2 are fine. I got a new box because of this and though improved still have some. Don't want to call for service and get charged if it may be an internal home problem

Jimt1058
December 4th

Route 46:

I've got a hackettstown mailing address, but actually Independence Twp off of 517.

The_Bishop The_Bishop
December 4th

Look for a loose connection or a bad hdmi cable


thanks Bug3 Did the loose cable thing. New HDMI cable with new box and problem was there on old box so it should be good. I will run the line to the room and make sure all the connections on the cable line are good

Jimt1058
December 4th

Have you tried moving the tv to another location in the house?...


Bug3 thanks for the advice one of the connections for the coax cable was a little loose and I tighten it up. Pixelation seems to be gone now.

Jimt1058
December 5th

Heck with the data cap pricing check this out. New price increases for next month. So many, so confusing, that I'm not sure how much it goes up even after seeing all the numbers.

And the schmucks had the nerve to spend me an email notification without any $$$$ to warn me.....gee, thanks. Jerks.

https://www.theverge.com/2020/11/25/21719695/comcast-internet-tv-cost-bill-increase-price-2021#:~:text=In%20a%20statement%20to%20Ars,TV%20boxes%20on%20additional%20outlets.

strangerdanger strangerdanger
December 5th

my internet company also has data caps, it was 1TB but they went to 1.5TB a few months ago. they are 100% doing this because of people cutting the cord and just ordering internet and not TV. so if you want to stream all your tv in HD and have a few people in the house you will be forced to upgrade to their unlimited package so they can get back some of that lost $$. i used 1.3TB of the 1.5 last month but i download huge 50-100GB files often.

for 3 years i have used mobdro running on a few $30 android boxes for tv. i offered to buy 15 channels from the cable company but you all know what they say to that....so ill stick with mobdro and sites like couchtuner for my needs....sorry times are tough.

Stuck in PA Stuck in PA
December 5th

This email arrived today from xfinity:
"It's our goal to provide the fastest and most reliable Internet services to meet our customers’ current needs and to be prepared for future demands. This has required investment in our high-capacity network, which impacts our pricing. As a result, the price of your Xfinity Internet service will increase by $3, starting with your next bill."

OnTheEdge OnTheEdge
December 12th

They have no high speed internet competition in this area . Price increases cover the cost of people dropping their cable tv service for streaming . But being honest isn't that company's policy and never was to begin with .


Ontheedge

Check out the fee incresses for broadcast,franchise and sports...closer to $15


From what I've noticed, Comcast raises their prices every year at this time.

Courtney1 Courtney1
December 13th

Can't wait to see mine in that after this first posted, I called. Two modem resets, a drop, and an extraordinary wait time later, the gent said due to my "package," I would not see an increase. Well, I knew my "package" would return profit someday :>)

I have a pretty basic package, but they put the "sports package" on top which added TCM back (after they killed it from my former package) and added some DVR all for a few dollars less than my former package. It's a deal that ends 10/21.

They have a number of price increases, however, supposedly I am immune. Time will tell because certainly there is ZERO transparency to Comcast pricing. Used car salesmen could learn tricks here. Shameful. To see a price, you have to log on. And then it's almost impossible to match your bill to their offer. Thieves would be a kind term for these a$$hatS.

strangerdanger strangerdanger
December 13th

Oh the irony. Boomers with pension plans, paid off 1/2 to 1million dollar homes, free Medicare for life, boomer discounts at restaurants, free lifetime passes for parks, free donuts and coffee, and all you do is complain about paying for cable tv.

dodgebaal dodgebaal
December 13th

Actually, what I was complaining about was shameful pricing packages with a total lack of transparency, plus price gouging. Do I get the free ride as Comcast rep said, or did GF me? Only time will tell because normal citizens can never determine what their prices really are.

Although, in thinking about it, it seems to appear that you are the one complaining about my age, retirement planning and real estate assets (you're a bit high there), parks passes and freebies. FYI --- park passes are not free anymore ---- I took the last one. So, you can su......ooops, forgot myself. Have a great day! :>)

strangerdanger strangerdanger
December 13th

I just want gigabyte internet speeds in town. We’re capped at 300 mbps.


I second that Steve. I want a asymmetrical gig speeds up and down. Just like FIOS.

CraftBeerBob CraftBeerBob
December 13th

Just got a new wireless router. My mbps is way higher, yay! 585 at the moment.


Maja - tell us more about your new setup please.

CraftBeerBob CraftBeerBob
December 14th

CraftBeerBob I had an older router. The new one is a TP Link Mesh wi fi router AC1750. The router I replaced didn't have an antenna. https://www.amazon.com/TP-Link-AC1750-Smart-WiFi-Router/dp/B079JD7F7G


Connects to Comcast cable?

strangerdanger strangerdanger
December 14th

Connects to Comcast


maja -

Is that the connection speed from your wireless device to the router -or- your download speeds from Comcast?

I'm connected at 1083 Mbps to my wireless router on the 5 ghz band. My actual download speed (via speedtest) from the Internet is 220 Mbps (on a 200 Mbps service.)

If Comcast is capping residential service at 300, I suspect the 585 is wireless connection to the router on the 2 ghz band.


Just got my notice from xfinity about a $3/month increase.


Hey 3wbdwnj

The fees for the franchise fee, sports pack and broadcast channel fee also went up

Did you see a actual bill or just a email advising you?


emaxxman not the download speed.


@Bug3 It was in an email. We only use it for internet. Cut the cable cord a few years ago.


This went onto effect yesterday;
https://arstechnica.com/tech-policy/2020/12/law-banning-rental-fees-for-customer-owned-routers-takes-effect-sunday/
Law banning “rental” fees for customer-owned routers takes effect.

OnTheEdge OnTheEdge
December 21st

maja - makes sense. thanks.

If you switch to the 5 ghz band, you'll get even faster performance (not that it matters that much give the speed that it's at already.)


Otedge: where’s the “too much govt. regulation” crowd now ;-)

Strangerdanger Strangerdanger
December 22nd

Ah yes, just like Verizon "improved" their networks on your dime:
https://www.techdirt.com/articles/20200127/09334443804/look-more-giant-isps-taking-taxpayer-money-unfinished-networks.shtml

What a joke. Take your money and laugh all the way to the bank. They are not improving infrastructure. It's all the same infrastructure and the same wiring as 20 years ago.

They are taking your monthly payment, money from the government and tax payer dollars. Make billions in profits. The company's revenue has more than tripled in the last ten years. Meanwhile they can't handle the traffic all of a sudden? No. They are liars. They are cheats. They will slowly keep ratcheting up the price until you wake up and demand fair pricing.

Other countries would be aghast to find out what you pay for internet here in the US:
https://www.broadbandsearch.net/blog/internet-costs-compared-worldwide

GreedyComcast GreedyComcast
3 weeks ago

Looks like I will need to move to unlimited. With 2.1 TB for December it will make sense for me. Kids being forced to remote in early December and new 4K gaming system and 4 streamers put me well over the 1.2TB limit.

CraftBeerBob CraftBeerBob
2 weeks ago

I wish I could get Verizon Fios. A relative has it and it has some serious bandwidth. And always buy your equipment unless you will be moving in under one year.


We go over 1.2tb every month with me working from home and everyone streaming everything.

Smilingbecs Smilingbecs
2 weeks ago

Re: Xfinity data caps coming soon...

Becs - did you see this message yet from Comcast.

CraftBeerBob CraftBeerBob
2 weeks ago

Bob, where did you see that message? Been trying to see about adding unlimited to avoid the overages.

The_Bishop The_Bishop
2 weeks ago

Craftbeerbob - thanks, yes I did see that message. I'll definitely be using the next two months to see where we can cut back as I'm sure it can be done.

Smilingbecs Smilingbecs
2 weeks ago

Bishop on the app on my mobile. If you click on Internet button to see your usage the message is there.

CraftBeerBob CraftBeerBob
2 weeks ago

Going over 1.2 TB
If you go over again, data will be added in 50 GB increments ($10 each) to your account. You won't be charged more than $100 in a month.

Sacks cousin
2 weeks ago

How much extra is unlimited?... might be cheaper to pay the overcharge


In the original post it says unlimited is $30 more a month. I lazily looked on the xfinity website and couldn't verify the amount.

Smilingbecs Smilingbecs
2 weeks ago

Shows $30 extra per month for me. Looks there are a few options which include renting their modem which I’m not interested in.

At $10 per 50gb you’ll get to that $30 price tag real quick. My usage has never been lower then 1.2tb.

I’m getting the unlimited but I’m not happy having to do so. I so hate Comcast

Sacks cousin
2 weeks ago

I don't think the unlimited data plan is really unlimited...as usual the devil is in the fine print..called an acceptable usage limit

https://www.xfinity.com/support/articles/exp-unlimited-limit


Looking to save $14 a month from Comcast and finally turn in their rented modem for one of my own. Does anyone know of a compatible modem to compliment Comcast's Internet service? If so, which brand/model?

Thanks!

Lenny Rock Lenny Rock
2 weeks ago

I think it's virtually impossible to figure out Xfinity pricing unless you talk to a human there.

As to my story: "the gent said due to my "package," I would not see an increase" was indeed a gf, a lie -----> my price went up. So, you can't even figure out pricing when you have an "expert" on the phone.

strangerdanger strangerdanger
2 weeks ago

Lenny, I use a Netgear modem, which I purchased from Best Buy. The folks at Best Buy can help you choose a modem that is compatible with COMCAST.


Lenny Rock - You may need both a modem and a router or a device that is both. There is a web page that explains how to check what you have and also what devices you can use. Which specific modem/router depends on the speed you've got which is why they send you to a page where you can login to your Comcast account and view the specifics:

https://www.xfinity.com/support/articles/list-of-approved-cable-modems


@Lenny Rock, back when I was on comcast I just bought the same model as I was renting, but I did not have a combined modem/router from them, I always had my own router.

Very advisable, at the time, it paid off for itself in under a year.


We just passed our limit halfway through the month. 2 kids remote schooling, 2 parents working remotely and Fubo for TV


If you have Netflix, HBOMax, Peacock, whatever, and you are streaming it through Infinity Applications, and not directly on the net, does that count against the limit?

strangerdanger strangerdanger
1 week ago

YES...it's all consuming bandwidth. Xfinity does not offer 'toll-free' data as an option.

+++
If you have Netflix, HBOMax, Peacock, whatever, and you are streaming it through Infinity Applications, and not directly on the net, does that count against the limit?

strangerdangerstrangerdanger ✉

friendlyMcface friendlyMcface
1 week ago

Can't really have it both ways....The out of line costs are the result of unfettered capitalism. It's also why healthcare costs are the #1 cause for bankruptcy.

No point in comparing us to 'other countries' as the other countries also offer socialized health care and regulation that would trigger panicky Americans into yelling 'SOCIALIST!'.

so basically we have to pay an extra $30 a month to get the same service we had before. Our family sometimes goes above the 1.2 TB a month due to work and remote school and stay at home practices.

That's quite a steep charge for not a lot of benefit. I used to tell others that Comcast was a terrific option for internet but not any more. This is leaving a bad taste in the mouth.

I'd be OK with a small increase but that is too much!

+++
Other countries would be aghast to find out what you pay for internet here in the US:
https://www.broadbandsearch.net/blog/internet-costs-compared-worldwide

GreedyComcastGreedyComcast ✉

friendlyMcface friendlyMcface
1 week ago

Don't expect relief soon. Given a lack of competition, the expense of network infrastructure, and the fact that people will be dropping cable TV bundles in lieu of streaming faster than they dropped Ma Bell rental phones, I really doubt Comcast and others will do anything beyond crying the blues about how much TV revenue they are losing. Unless they make their streaming re-bundles like HBOmax, Peacock, Youtube and others competitive over streaming it around Infinity, they will soon leave the media business and become a bandwith vendor. Pipes instead of content. Seems they are having issues cutting the deal with Disney and that's a big one they're missing. And they will have to forgo the bandwith used by anything you stream as an Infinity Application otherwise, why bother. Have my Roku TV for less than a week and I'm ready to cut the cord.

strangerdanger strangerdanger
1 week ago

It will be interesting to see what speeds we get if and when 5g is available. My guess is there might be a 2nd cutting of the cord where people give up their cable modem only bills in favor of just a data plan with their mobile carrier. Comcast knows this which is likely why Comcast mobile is a thing.

Sacks cousin
1 week ago

I hit my cap on the 11th. I'm afraid to look. It may be cheaper to go to business class than the unlimited data - depending on your plan.

alpha1beta alpha1beta
2 days ago

I thought you had to have some sort of Comcast service to be able to use their mobile phone services.

Blackcat Blackcat
2 days ago

Fyi

Verizon 5g national is not much better than lte( what Hackettstown is getting)

Verizon 5g ultra wideband is what has fios like speeds and is only available in sports stadiums and a couple big cities

5g national will not replace comcast only 5g wideband will be better


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