Comcast.net email issues?
Is anyone else having difficulties with Comcast Email. My email has not updated since earlier today and keeps saying can’t download from the server. Is it just mine?
Momof5 
PBM 
Dadof3
3wbdwnj Me too! Happened yesterday for 4 hours.....I tried everything on my end.
It's the Mail servers according to comcast. Some comcast help experts will say it's you and point the finger towards YOUR computer.
It is happening nationwide according to some posters on the Comcast forum.
It was fine all morning, and then around 4:30 or so PM .... I could not open my mail.
The notice after all the time the circle goes around and around states, " This service is not available now; please try later!"
Embryodad I checked our email just before I posted that ours was working!!!! Just checked again and nope, it's not working now!!!
I am going through this with Verizon as well. Off and on for the past week there are times I cannot get my email or get on the internet. My home phone was even off for a while and when I called about it all...was on the phone for about a hour with them telling me it was internal and to plug and unplug and troubleshoot these problems myself over the phone. I demanded a repair service and set that up and then was told to hold the line again and was turned over to someone who wanted to update our service (Mentioning Fios).. and give us a new "bundle" at a better price. I said NO....and within minutes my internet, email and home phone were working. Then I get a email asking if I still need the service call set for two days away from then...when I did not reply...they called on my home phone to cancel. Wow!!! .
joyful Had some issues with retrieving my mailbox at first. On all three addresses.
Had some breakfast ( + - 30 minutes )... tried again, and all was normal. Then a drop down said retry... I re-tried, and now No Mailbox.
Two hours later....all back to normal, and fast as it is normally supposed to be.
I would hate to think that these companies like Comcast and Verizon, etc. are "playing" with us and making it difficult at times to get our emails, internet and even our home phones in order for us to think if we upgrade to a more expensive service( or "bundle"... it will be much better and faster.
Update from Xfinity ( Comcast )
They sent a message to my mail accounts, stating they were sorry for my difficulties accessing ? etc. my mail from their account servers.
They stated they were Migrating mail into new servers to alieve the problems with the mail.
So at least they admitted they were at fault, and not a fault on my end.
gotta ask why do you guys stay with Comcast or Verizon for e-mail? you know you don't have to use them right? most other companies have gotten email pretty well figured out by now. i don't remember my e-mail ever being 'down'.
scottso 
JiminMansfield No email since Monday. Internet is fine otherwise. Anyone else having this problem?
Reggie Voter Reset your gateway box first. Then do a restart on your computer.
If that doesn't work, then call 1-800- comcast .
Sometimes it's like You are waiting for the bus, but the bus driver doesn't see you; so it just rides past you.
I would call Comcast ... sure it is a easy fix for tier1 support issue ... if your internet is working... I think you can even open a chat session to begin trouble shooting your account issue ...
LibertyThinker Not sure if this is your issue, but Comcast sent an email out earlier this month that said:
"Updates to your email settings are needed."
Although it says you need to update your email settings by Sept 12, maybe if you haven't done so it'll fix your problem. This only applies if you're using a POP setting and not IMAP. We had an occasional issue until we updated ours. So far, no problems. Our tablets were already IMAP, but our PCs weren't.
Mr. Resident I did a chat last night with no resolution so it was escalated to the next level. Waiting for a call back.
We are not using a POP setting. That was something I had thought if too and at one time we did have our comcast email thru Outlook, but they did not play nice together so we access email directly thru Comcast now.
Any other suggestions? I have a ton of email I can’t get to.
Seriously, what was I thinking-expecting Comcast to call me back. We started another chat to nowhere. Phone call in the am to them will hopefully get it resolved. Not holding my breath.
ok here we go again. has anybody else not been able to get email? i can not get it on any of my devices, and yesterday i was at a friends house and on 4G and still could not get it to load any mail. Kept getting error messages.
Laura Winters Commenting is no longer available.